Forum Discussion
IreneMonk
4 years agoCommunity Member
Storyline Crash
Good morning,
Has anyone else been experiencing a lot of crashes, especially when editing graphics (cropping, resizing)?
- MariaCSStaff
Hi, Irene.
I'm sorry to hear you're experiencing crashing often when using Storyline!
A few suggestions to try:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.
- IreneMonkCommunity Member
Thank you, Maria for the response. Yes, I'm working from a hard drive. I will try the storyline repair momentarily.
- BeccaLevanCommunity Member
I'm sorry if this is slowing you down, Lawrence! If Maria's suggestion to repair Storyline doesn't improve things, I'd recommend opening a case next, so our support engineers can help troubleshoot!