Forum Discussion

IreneMonk's avatar
IreneMonk
Community Member
4 years ago

Storyline Crash

Good morning, 

Has anyone else been experiencing a lot of crashes, especially when editing graphics (cropping, resizing)? 

  • Hi, Irene.

    I'm sorry to hear you're experiencing crashing often when using Storyline!

    A few suggestions to try:

    If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here

  • IreneMonk's avatar
    IreneMonk
    Community Member

    Thank you, Maria for the response.  Yes, I'm working from a hard drive.  I will try the storyline repair momentarily.

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    I'm sorry if this is slowing you down, Lawrence! If Maria's suggestion to repair Storyline doesn't improve things, I'd recommend opening a case next, so our support engineers can help troubleshoot!