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SandraReedy's avatar
SandraReedy
Community Member
3 years ago

Storyline Crashes While Previewing

Please help!

Every other time I try to preview a scene in a file, Storyline crashes.  I send the report every time.  I am working on a 2020 Macbook Pro via Parallels. 

Is this a common problem?

  • Hi Sandra,
     
    Welcome to the E-Learning Heroes community! I'm sorry to hear that you are experiencing this issue. There a few things I'd like to confirm with you.
     
    If this is happening with a specific file, please share it with our support team so we can investigate the issue!