Forum Discussion
Can't start new Storyline project - SL360 crashes
Looks like there was an update and now I can't start a new project. Existing projects open fine, but when I try to start a new project I get a message: Storyline is not responding.
Anything we can do to fix? I need to start a new project.
Thanks, Steve.
Hello Steve,
Sorry to hear that you ran into this issue.
Since the behavior appears to only be affecting newly created projects, I'd recommend doing a repair of your Storyline 360 installation to see if this helps.
If the issue persists after you've done the repair, open a case with our support team here for further assistance.
Let us know how it goes!
