Forum Discussion
Sick and tired from crashing storyline 360
For software that is so expensive, I expect it to work and not lose hours of work all the time. I'm frustrated with crashes while you are working. Getting a locked project and losing a lot of work a...
Hi Tom,
I'm so sorry to hear you're running into difficulties while working with Storyline 360. I understand your frustration. I'd be happy to help you troubleshoot.
I have a few questions in order to better assist you:
- Are you saving your files locally?
- We typically recommend saving to your C: Drive.
- What type of machine are you working on?
- Here are some troubleshooting steps for erratic behavior for Windows 10 and Windows 11.
- Have you tried a repair of Storyline 360? The article linked walks you through the steps.
I'd recommend updating Storyline to the most recent version, as we have released a new version today: Storyline 360 (Build 3.71.29339.0).
Additionally, I'd like to share this article with you:
If you are still running into difficulty, we'd be happy to take a closer look at your specific project files within a support case.
Please let us know your findings so we can help you troubleshoot!
