BrianHarris-aa4
2 years agoCommunity Member
Storyline is Crashing Upon Recent Update
I updated my Storyline today. Whenever I try to play a slide or preview a slide or output an e-learning course, I get a crash notice and storyline stops working. The slide doesn't play, the output doesn't complete, and the preview progress freezes.
I have closed and restarted storyline several times and even restarted my PC but I am still having the same issue. The storyline files were working fine yesterday when I opened the same project from the same location. I have tried older and newer files and I am having the same issue. I can send the file that I am working on if you would like.
Thanks for your help.