Forum Discussion

NatalieBerg's avatar
NatalieBerg
Community Member
8 months ago

Rise360 crashing during module publish

Is anyone else getting an error when trying to export courses in Rise360? For the last few days whenever I go to publish a course I get an error saying "something went wrong. Please try again" but the whole site then stops working and I have to close the tab/window and open it again. It then exports without a problem. 

Rise 360
  • EricSantos's avatar
    EricSantos
    Staff
    8 months ago

    Hello Natalie,

    Sorry for the error message when publishing your Rise courses! I see that you've also reached out to our Support Engineers for help, and you're working with my teammate, Philam, who is requesting a copy of your course. You're in good hands!

    We'll continue the conversation in your support case.

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