Forum Discussion
Jürgen_Schoene_
2 years agoCommunity Member
your first error (install)
did you send articulate support your installation log files?
you can find them
C:\ProgramData\Articulate\360\Logs
for every installation there are 3 files "Storyline_Stable_Install ..."
your second problem (publish)
you have problem while publish an image - probably a SVG
articulate uses ImageMagick to optimize images while publishing and this triggers an error
(but why they want to optimize a svg?)
there was a change with version "April 20, 2022 (Build 3.63.27628.0)"
Fixed: We improved how Storyline 360 handles images during import and in the published output, resulting in crisper images.
there where some changes while export SVG with this version - some old projects are not compatible anymore (-> support case 03199180 - not solved)