Forum Discussion
Audio issues
Hello,
The latest Storyline update appears to have caused a new issue with audio. I'm finding that when I have multiple audio files on a slide, and I use the seek bar, all the audio plays at the same time in an ear-splitting, hellish cacophony.
A fix for this would be greatly appreciated.
Thanks,
Steve
Hello everyone,
Thank you so much for your patience! We've just released 3.91.33139.0, which fixes the issue discussed in this thread.Here's how to update Storyline 360 to the latest version
Hello everyone, I'm very sorry for the inconvenience this bug is causing in your courses. Our team has looked into this issue and are aiming for a fix to be released after the Labor day weekend on Tuesday next week, Sept 3. In the meantime, you can temporarily workaround the problem by installing Update 90. . Here's how to install a previous version of Storyline
We'll make sure to keep you posted as soon as the update becomes available by then.
Update: Thank you for your patience! The fix is live, please update to 3.91.33139.0. Release notes.Thank you Mike.
Welcome Anette. The update is live, and you should be able to install it now.
Hello everyone,
Thank you so much for your patience! We've just released 3.91.33139.0, which fixes the issue discussed in this thread.Here's how to update Storyline 360 to the latest versionThis is happening to me also! I'm glad I'm not the only one.
It's happening to me as well in the latest update from today.
Me too.
Same here. It is very annoying. Please fix it>
This is happening to me as well!
Same issue here. I'm not sure which version to use at this point. I have issues with tables and text in one version, issues with audio in the latest version. This is frustrating.
This is happening to me when i used August 28, 2024 3.91.33104.0 version. Please give me the solution in next version.
Along with this issue, I also experienced a situation where I have a trigger to show a layer that contains a video but the video will not play. Was working fine before the 91 upgrade and works fine now that I reverted back to 90.
Hi Susan, I tried taking a look at this over the weekend but could not reproduce the issue with the info I could glean from your post. I'm going to get you into a support case, which you could use to submit along with the file so we can check under the hood.
