Forum Discussion
xAPI issues
We use a product called Axonify for our LMS. I published a course in XAPI and tried to upload in Axonify. Axonify supports SCORM and XAPI. When I tried to upload the XAPI file, it would not load. I republished the course in SCORM and it loaded fine. I reached out to the Axonify tech support. After researching the issue, they suggested I reach out to Articulate. The Axonify developers said the Rise360 XAPI file was invalid and was missing a launch tag in the tincan.xml. Has anyone experienced this issue? If so, were you able to find a solution or workaround?
Hi TangieLacy,
Thanks for reaching out! Great call opening a support case. I see that my colleague Phil has been working with you. You're in excellent hands!
We'll continue the conversation over in your case.
Have a wonderful weekend!
Hi TangieLacy, I suppose you have also contacted Articultate's support. Could you get Axonify's teach support to explicitly mention what is missing and where exactly in the tincan.xml file?
