Forum Discussion
Drag & Drop Issues
In drag and drop, when drag item dropped outside the drop box it is not going to the initial position
(Return drag to start point if dropped outside is enabled)
And for past two days my drag and drop slides trigger no working properly.
Hello Everyone!
I'm happy to share that we have released a new update for Storyline 360 (Build 3.89.32618.0).
In this update, we have implemented a fix for:
- If dropped outside a target, dragged items didn't return to their starting point when set to do so.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
Hello Everyone!
I'm happy to share that we have released a new update for Storyline 360 (Build 3.89.32618.0).
In this update, we have implemented a fix for:
- If dropped outside a target, dragged items didn't return to their starting point when set to do so.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
Hi Everyone!
I'm so sorry to hear you've run into this setback!
I can confirm we have this behavior logged as a bug in Storyline 360. This bug causes:
- Drag item set to return to start point when dropped outside a target does not return to its original position
I've linked this discussion to the bug report and will share updates as soon as a fix is in place. In the meantime, as a workaround, we suggest downgrading to a previous version of Storyline 360 where this bug cannot be observed.
Thank you all for your patience. I'm sorry if this has been slowing you down!
- GastHKlearningCommunity Member
I have the same Problem - the draggables move stragely and jump to random points on the slide. Your post made me wonder if it's an issue of the newest update (I have version 3.88.32574.0).
So I tried returning to the last storyline version (3.87.32265.0) and there my drag and drop works perfectly fine.
I use Storyline in German and I don't know if there's a difference in Versions. But I'd recommend you to return to an older version of Storyline and see if that helps. Good luck :)
- RonPricePartner
There is a current issue. As Samira has mentioned, the best solution is to drop back to Update 87 until a fix is in.
- UserUser-119006Community Member
@Samira Baumaan @Ron Price
Thank you for your response.
We hope for an update on this from Articulate.
- MariePawlowskiCommunity Member
I thought I was losing my mind as I am having the same issue. The drag items will sometimes return if I click around a lot but isn't working like prior projects. For someone new to all this, how do I return to a previous version?
- LindaHummelCommunity Member
You're not alone...I thought I was losing it as well!
- MariePawlowskiCommunity Member
Thanks. I did figure it out on my own, but appreciate the follow-up!
- NedimCommunity Member
I am still on version 3.88.32474.0. The drag & drop feature works as expected. I see the update is available. I guess it's better not to update it yet.
- GeneTothCommunity Member
I had the same issue. Like Ron, I reinstalled 87.
- StephanieWal826Community Member
Following so I can be notified when the fix is available. Thanks!
- richardlorra659Community Member