Forum Discussion

TinaTurner's avatar
TinaTurner
Community Member
2 years ago

Why are my images suddenly not appearing?

Greetings Heroes -- I've created a series of lessons for a client, reviewed them many times and today so many images are suddenly not rendering. It seems like the common issue is they're all jpg's .. I don't know for sure but I can see many png's are still showing. Some are from the content library and some are my uploads. 

Any idea why this might be happening? I really don't want to go make png's of everything and re-upload (there are a lot of modules in both French and English).

Thanks for your help!

  • Hi there, Tina. I'm sorry you hit some unexpected behavior! I see that you talked to my teammate, Jan, and the issue later resolved on its own. 

    Feel free to reply back to Jan if you're still having trouble.

  • LisaCharette's avatar
    LisaCharette
    Community Member

    I am experiencing issues with Rise today as well - I use it all the time and never have an issue. 

  • Hi, Lisa, 

    I wanted to check in-are you still experiencing these issues in Rise 360? Please let us know if that's the case.

    We'd be happy to assist you further!

    Have a nice afternoon!