Is it possible to turn on closed captions by default in Rise360?

Hi,

Is it possible to turn on closed captions by default in Rise360? After some user testing, we've realized that our learners fail to find the small caption button (or don't understand its function) and thus don't make use of the subtitles.

Therefore I'd like to turn this on by default but I can't find any setting to do so.

Or does anyone have another idea on how to make people aware that subtitles are available?

Background: The majority of our learners are not native English speakers and therefore need captions for our videos (we don't have the budget to dub videos in multiple languages). In the past, we used videos with burnt-in subtitles but I'd rather use the CC functionality in Rise.

Rise 360

StacyLeaghWilde
Community Member
4 hours ago
Yes. We need this as well. We need the option for captions to be automatically on similar to how we can set the variable in Storyline to have captions on. Our company serves the Deaf and hard-of- hearing community. We have Deaf employees creating content in Rise.
hazelB
Staff
3 years ago
Hi Caecille! Thanks for letting us know you need to turn on closed captions in videos automatically. This option isn't available in Rise but I'll make sure to add your voice to the request!
- SunatthachaSing
  Community Member
  2 years ago
  Is there any progress on this ask? We have the exact same needs and would like to be able to turn the subtitles on by default.
ZoranJancicdemo
Community Member
2 years ago
Same needs here and I guess there's the same need in each non-english speaking organization that uses real content templates.
ClaudieLemason
Community Member
12 months ago
It would be very interesting to get the default option for sub title.

The CC icon is not enough visible and clear for our users.
- ZoranJancicdemo
  Community Member
  12 months ago
  
  Claudie Lemasçon
  
  It would be very interesting to get the default option for sub title.
  
  The CC icon is not enough visible and clear for our users.
  
  Exactly!
StephanieDinan
Community Member
12 months ago
We also need this feature.
DeveloperIgniti
Community Member
11 months ago
I would also like to see this feature in both Rise 360 and Storyline.
ChristianAuerba
Community Member
4 months ago
We have the same issue with the default option. So it would be really helpful if this would be possible soon
Scooter
Community Member
4 months ago
You can force the captions on and also which language with a Vimeo embed. Articulate Rise (and storyline) REALLY needs to add this ability. Been 2 years since the first request was put it. Help us help you Articulate.
Scooter
Community Member
4 months ago
Ok, i see you can currently do this in storyline with a trigger. Rise needs the feature.