Forum Discussion
Storyline crashes when trigger conditions added
- 2 years ago
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)
In this update, we have implemented a fix for:
- Storyline 360 crashing when adding conditions to triggers or publishing to Word.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
I am also having this issue, along with others on my team, and literally every time we even *touch* the condition box in the trigger wizard it crashes Storyline. It's been a year since this issue was reported, what is the fix?
Miranda, try using your arrow keys to select your condition type in the trigger panel. It worked for me when nothing else would.
- JodiParish-30ed4 years agoCommunity Member
Hi! This has been an ongoing issue for me. My Storyline shuts down completely when setting up a trigger with an object condition. Jason's suggestion is the only solution I've seen here.
- JanetAnn-09de254 years agoCommunity Member
Using the arrow keys worked for me! OMG, first time in a year that i have been able to set object conditions... Thank you for sharing!
- CharlesLewis-a24 years agoCommunity Member
But a work around is not an excuse to Articulate not fixing a known bug.