Forum Discussion
BeccaLevan
4 years agoCommunity Member
Hello Donna, and thanks for reaching out!
I'm sorry to hear you're facing a similar issue, and it sounds like you've already tried a couple of things to try to resolve this.
- Have you tried running a quick, simple repair of Storyline to see if that fixes this behavior?
From here, I'd recommend submitting a case with our team to work directly with one of our support engineers. If you could share your file, it would be helpful to test things on their end and then reach out with a next step!