Forum Discussion
TobyCox
4 years agoCommunity Member
Update: I rolled back to version 3.52.25247.0 (previous version) and that resolved the issue.
I've had the same issue in the past (maybe a year ago) and it went away with a Storyline update. Since the last update (same version as everyone above, 3.53.25436.0) the issue has returned, and as best as I can recall, occurs more frequently than last time this happened.
The CSE I emailed said I can try downgrading to previous versions by following this link:
https://community.articulate.com/series/articulate-360/articles/articulate-360-user-guide-how-to-install-launch-desktop-authoring-apps#install-previous-version