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MadhuraSohani-e's avatar
MadhuraSohani-e
Community Member
4 months ago

Unable to save storyline file: Error reads - " The project file could not be saved. Cannot access a closed stream"

Pretty much what the title says. I tried importing the project but this project is not saved anywhere yet, so importing did not work as it is requesting access to the saved file. 

  • Hi Maddy!

    Sorry to hear you're having trouble saving your .story file!

    The error message 'cannot access a closed stream' may indicate some form of file corruption. If you've confirmed that you are working locally, can you try doing a 'Save As' of the file and then save a new version of your project to either 'My Documents' or your 'Desktop'?

    If you're still having issues after those steps, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!