Forum Discussion
Audio error: file not recognized
I'm trying to upload an M4A file in Rise 360 and am getting an error that the file type isn't recognized. The file is well under the 5 GB size limit, is stored on my desktop, and the file name has n...
Hi everyone! Thanks so much for sharing your experiences here. We've identified this problem as a software bug, and we're looking into what's causing the error with M4A files. As soon as we have this problem sorted out, we'll let you know!
