Forum Discussion
Audio error: file not recognized
I'm trying to upload an M4A file in Rise 360 and am getting an error that the file type isn't recognized. The file is well under the 5 GB size limit, is stored on my desktop, and the file name has n...
Hi Monica,
I see you've opened up a support case regarding your issue with uploading M4A files. I also see you're working with Ian. You're in good hands! If you have any questions, please continue to reach out to him through the case via email.
Thanks for reaching out!
