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AleksVuck's avatar
AleksVuck
Community Member
3 years ago

"Your computer is offline."

Hi Rise keeps dropping out and says, 'Your computer is offline.' 

My connection is very fast and reliable, I just checked it. 

I tried different browsers, as well as incognito mode, but nothing seems to work. 

Is Rise dropping out? 

Cheers, Aleks

  • AleksVuck's avatar
    AleksVuck
    Community Member

    Cheers Matthew, I'll try hotspotting from a phone, to triple check if it is my net connection. 

  • Hi Aleks! While we didn't have an incident in Rise 360 on February 25th, I wanted to be sure you were eventually able to author courses without interruptions. If you're still having trouble, please open a case here, and we'll work with you one-on-one to sort this out!