Forum Discussion

BHINDYA's avatar
BHINDYA
Community Member
5 days ago

Unable to login

Hello,

I have signed up for free trial to articulate 360 today. I verified my email too, but I am not able to login into the account. 

I would like to start learning at the earliest.

Please revert and guide,

Thanks! 

 

  • Hi BHINDYA,

    Thanks for reaching out and I'm sorry you've hit this snag!

    I checked your account and it appears your trial is active, so I'm happy to investigate what's going on. I have a couple of clarifying questions to start.

    • Does this happen when logging in to 360.articulate.com, the Articulate 360 Desktop App, or both?
    • Are you seeing an error message? Can you please share a screenshot of your screen when you try to log in?

    I'll look out for your reply!