Forum Discussion
Unable to Login (Auth Callback)
I am unable to login into 360 Articulate this morning. This is true for Chrome and Edge. Trying to login appears to show an auth callback loop of some sort. I have not added any extensions to either browser.
Any ideas on how to get back to work?
Thanks!
- ChristopherC286Community Member
Our team cannot login either. It is showing we do not currently have a subscription, which we do. And we are getting a "502 Bad Gateway" message.
- RonnaPerezCommunity Member
They are having a systemwide issue! You can track it here: https://www.articulatestatus.com/#
- JonAltbergsCommunity Member
Same! The entire team is down.
- RachelCannonSDCommunity Member
+1 I'm having the same issue. Even logging into these discussion forums is shaky. It logs in for a hot second then logs out again. I submitted a support ticket!
- AamonMiller-d4cCommunity Member
Same here. Nobody on my team can login either. Please fix!!!
- KeithKemsleyCommunity Member
Let us know if you hear anything back from support, Rachel. Thank you!
- MarieSeitzCommunity Member
Same issue!
- DebbieChaddo501Community Member
Thanks for posting so that we know we're not the only ones -- that something's wrong with Articulate's system
- LaurenHamiltonCommunity Member
- OliverTranCommunity Member
Same