Forum Discussion
LucianaPiazza
2 years agoStaff
Hi Ari,
Sorry to hear you're running into this issue. Thanks for letting us know additional details about when the audio seems to be cutting out.
I have a couple of workarounds for you to attempt on your end:
- If you haven't tried it already, I'd recommend conducting a repair of Storyline 360.
- We have just released the latest Storyline 360 version 72 (Build 3.72.29654.0) this week.
- I'd recommend updating your software to the latest version. You'll find our step-by-step instructions here.
Please let us know if that works. If not, I'd suggest working with our Support Engineers directly within a support case so we can investigate further.
I hope this helps!