Forum Discussion

ShannonMajors-6's avatar
ShannonMajors-6
Community Member
11 months ago

Storyline in Rise Autoplay / Manual Play

Hello, I have a dilemma I am hoping to get guidance on from this great group. I have several Storyline blocks in a Rise course. Upon the 1st time a learner progresses to the Storyline block it needs to automatically play (this part is working fine). The issue is occasionally a learner will revisit a lesson and in doing so the Storyline (that they have already completed) will automatically begin.

ANY advice would be greatly appreciated - thank you!

storyline 360
  • EricSantos's avatar
    EricSantos
    Staff
    11 months ago

    Hi Shannon,

    We're happy to help with your concern, and it's a great idea to open a case as well! Please expect one of our Customer Support Engineers to reach out to you shortly via email.

    Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!

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