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Storyline 360 crash - HELP!
I just had a crash yesterday while editing a video. After restarting my computer (Windows 10) and restarting Storyline, I see my project but when I try to open it, the message says that the project ...
Hi Ron,
Sorry to hear that you are still having issues with your files. As mentioned by my colleague, the Storyline 360 temp files are saved in this directory:
%appdata%\Articulate\Storyline
If they are no longer there, then something must have cleared the files in the temp folder. You also mentioned that you are searching for the published output of your course. The default location for all published Articulate projects is 'Documents\My Articulate Projects', have you tried checking this folder to see if the missing published file that you are looking for is there?
If you require further assistance, please feel free to reach out to our support team here and we'll be glad to continue troubleshooting this issue through a support case with you.
The My Articulate Projects folder contains 2 folders: Storyline Templates and Webcam Captures both of which are empty.
Regards,
Ron
Ron A. Kirsch, Ph.D.
President
OHS Associates LLC
615.519.6133
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