RebeccaLogan-bd
2 years agoCommunity Member
Slide not automatically continuing (sometimes)
Hi,
I have made a course live and almost 2000 people have completed it with no issues so far, however there is about 10-20 people that are being stuck in a loop at the same place, where the slide won't continue and it goes back rather than onto the next slide.
My team and I are unable to recreate the issue and thousand of people are continuing fine.
Anyone have any reason this could be happening, all the pc's are standardised and use the same browsers. They have also confirmed they aren't clicking the back button.
Here is an image of my triggers and slide layout.