Forum Discussion
Rise 360 Issue - Block Issue
I added a block from the "Block Template" part of Rise. Rise started to add the block then it froze. It is stuck on "Inserting Template". I tried the following and it is still stuck:
- Clicking cancel.
- Closing and restarting Rise.
- Closing and restarting my web browser
- Restarting my computer.
- When I put Rise into preview, it shows "Unknown type: pending pending" where the block should be.
Hi Joe,
This is an old and known bug.
Cancel does not work, but the stuck block can be deleted as described here: https://community.articulate.com/discussions/rise-360/inserting-template-gets-stuck-every-time?page=2#reply-779645
Thank you!!!!!
