Forum Discussion

DavidMyers-f2e2's avatar
DavidMyers-f2e2
Community Member
8 months ago

Quiz Continue Button not appearing after passing quiz

Was having trouble getting the "Continue" button to appear after completing the quiz in a course I'm developing. Since I use this option for almost every course I create in Rise and I was choosing to turn off prev/next buttons, I started to dig in deeper in case I had missed something. I noticed that on every course I've created, the Settings option for this in the quiz has been reset to Standard Next Lesson and after turning the Continue button setting back on, it still isn't appearing after the quiz in any of my courses after passing the quiz (with or without the prev/next buttons disabled). Anyone else experiencing this? 

rise 360
  • EricSantos's avatar
    EricSantos
    Staff
    8 months ago

    Hi David,

    Thanks for reaching out! I appreciate the detailed description of the issue. Please check if turning off the Next and Previous buttons and the Sidebar helps.

    Both need to be turned off for the Continue button to appear. If you require any further information, please let me know.

  • DellaSmith's avatar
    DellaSmith
    Community Member
    7 months ago

    I am also having the same issue and have tried the suggested fixes above but neither have resolved the issue.  Please advise.

    • EricSantos's avatar
      EricSantos
      Staff
      7 months ago

      Hi Della,

      I'm sorry you've also hit this snag with the Continue button. This behavior is strange, especially after checking out the items I shared above. Could I have you connect with us in a case so we can determine what's happening? Our support team might request a copy of your Rise course to aid in the investigation. We'll reach out soon after we hear from you!

      • DellaSmith's avatar
        DellaSmith
        Community Member
        7 months ago

        Thank you. I submitted a case.

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  • PhilippeMessier's avatar
    PhilippeMessier
    Community Member
    7 months ago

    Good day, we do have the same issue here. The continue button isn't working properly. 

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    7 months ago

    Hi Philippe, 

    Thanks for reaching out!

    • Have you tried my colleague Eric's troubleshooting steps by checking if turning off the Next and Previous buttons and the Sidebar helps? 
    • What browser are you currently using? Do you experience this if you test this out in a different browser? 

    If you're still running into this, we would be happy to have our team connect with you in a support case so we can assist you further. 

    Looking forward to hearing from you! 

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