Forum Discussion

DeniseRuggio's avatar
DeniseRuggio
Community Member
3 years ago

Published storyline file in Review issue

Hi there,

I am working on a Storyline file that has been publishing and uploading to Review just fine for the past few months. Today (of course the day I need people to actually review the file) it is getting hung up in Review with the message:

"This item is still processing and will be shown...." It's been like this for 20 minutes. It happens now matter what browser I use to view it in. Please help. 

  • I am having the same issue (came to the forum to see if I was the only one - sorry I'm providing you company in the misery?)

  • DeniseRuggio's avatar
    DeniseRuggio
    Community Member

    Ha! Maybe Review is down. Actually good to know I'm not the only one. The same issue comes up alongside this discussion, but they never posted a resolution. So...we wait.

     

  • Hi, everyone,

    I'm sorry to hear you're unable to publish to Review 360! We're currently investigating an outage that affects publishing from the desktop apps to Review 360. You can stay up to date on our progress and subscribe for updates on our status page:

    Articulate Status

    I'll also come back to update this discussion when a fix is in place!

  • Hi, everyone!

    As promised, here's the update: Review 360 is now working normally, and we're monitoring carefully. 

    Please let us know if you're still running into issues.