PowerPoint Import Errors
Hello - hopefully this will be pretty quick. I was uploading a PPT file into Storyline 360 and I received a message - "Failed to import PowerPoint.....". After doing a little research it appears tha...
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EDIT: I downgraded back to Office 2016 and now I don't get the Failed to Import error, but now it just sits there at the Reading PowerPoint project screen and never loads up the file. My Office 2016 is 32-bit but my SL360 is 64bit. Would that cause an issue?
Hi RichardFergu904!
Sorry to hear you're having trouble importing PowerPoint content to Storyline!
32-bit vs 64-bit shouldn't cause this type of behavior, as both versions are supported when importing to Storyline 360. Is it possible PowerPoint is running with different security permissions than Storyline? Also, is this issue specific to one PowerPoint file, or does it occur across all PowerPoint content you're working with?
If still unsuccessful after exploring the troubleshooting steps outlined here, please connect with our team through a support case. They'd be happy to assist!
