Forum Discussion

CharlieX's avatar
CharlieX
Community Member
4 months ago

Player issues in Canvas

The content (an embeded video) plays with the next button disabled, it then takes the user to the next page where the next button is now supposed to be enabled.

The next button does not working in Canvas, but works in SCORM Cloud.

What am I missing?

  • CharlieX's avatar
    CharlieX
    Community Member

    Anyone have any idea why or what is causing this problem?

    • KellyAuner's avatar
      KellyAuner
      Staff

      Hi Charlie,

      Thanks for reaching out!

      What happens when you select the Next button? Since your course plays as expected in SCORM Cloud but not in Canvas, you may be running into an LMS-related issue. I recommend reaching out to your contact at Canvas for additional troubleshooting.