Forum Discussion

Bronwyn-Botts's avatar
Bronwyn-Botts
Community Member
10 months ago

PLAY button at the beginning of course (in preview and production)

Has there been an update in Articulate that is causing the play button to appear at the beginning of a course? I've seen some older (5 years or more) discussions about this and tried work arounds th...
storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    10 months ago

    Hi Everyone!

    I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.

    Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!

    If you run into any issues, please don't hesitate to reach out to our team by submitting a support case. 

LucianaPiazza's avatar
LucianaPiazza
Staff

Hi Bronwyn, 👋 

Thanks so much for reaching out! You are experiencing a known bug that's on our team's radar. 

We do not have any updates to share on a bug fix at this time, but we'll be sure to update this thread with any news so that you are in the loop!

Hope that you have a great start to your week! 

Bronwyn-Botts's avatar
Bronwyn-Botts
Community Member
10 months ago

Thank you so much, Luciana. We have had this issue with the black slide/play button on mobile devices and we don't LOVE it, but just figured it was a "mobile device only issue." But now that it's happening on desktop, too, we're freaking out a little. User experience will go downhill when they have to click things multiple times to get to the very important info we're trying to share. Thanks again.

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