Play button at start up - no audio on course
Hello,
So a client recently approached me saying that the big play button keeps appearing on courses at start up. I'm about to tell them that's common behaviour, but I searched a bit more and, according to many discussions here, the play button should only appear when there's audio or any kind of media in the course.
The thing is that this client's courses have absolutely no audio or video either. They are just plain simulations where the user has to click through different buttons to learn how to use an app. In the first slide of each course there's only a few images and two buttons for the user to choose if they want assistance or not (assisted slides have a text explaining what they are supposed to do). These courses do have the classic player, because modern player doesn't work for the client, if it makes any difference.
I'm not sure I understand the behaviour of this play button correctly, so I'll write what I read in points:
- Play button appears at start up when there's media to be played
- If the user has already visited said course, no button appears
- Courses with no media should start automatically
That's about it, but I'm not sure if this is updated to november 2022 and if something about it has changed.
I would really appreciate any help.
Thanks!
Hi Everyone!
I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!
If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.