Forum Discussion

MicaOli's avatar
MicaOli
Community Member
2 years ago

Play button at start up - no audio on course

Hello, So a client recently approached me saying that the big play button keeps appearing on courses at start up. I'm about to tell them that's common behaviour, but I searched a bit more and, acc...
storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    10 months ago

    Hi Everyone!

    I'm happy to share that we just released Storyline 360 (Build 3.83.31444.0) which includes the fix for the bug where a play button shows even if there is no media file on the first slide and there is a closed caption file.

    Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!

    If you run into any issues, please don't hesitate to reach out to our team by submitting a support case. 

NelsonDiaz's avatar
NelsonDiaz
Community Member
10 months ago

It looks like the issue is caused by the latest version of Storyline 3.82.31354.0 (Nov 28/23).  Rolling back to previous version 3.81.31200.0 (Nov 7/23) fixed it for me. 

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    10 months ago

    Hi Nelson!

    Sorry to hear you've also been affected by this issue!

    I can confirm that rolling back to Storyline 360 version 3.81.31200.0 is a valid workaround. I've included you in the bug report so you can be notified as soon as a fix is in place.

    Thank you for your patience, and I'm sorry if this has been slowing you down.

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