Hey there! Thanks for sharing that video recording of your issue. To better assist you with this, I'd like to invite you to open up a case with our support engineers here.
Can you please send us a copy of your Rise 360 course along with the ff details? :
- Where was thi published and if LMS, which SCORM type?
- Which version of iOS you're using and the device model?
- Which mobile browser you're using and version?
From the video you shared it looks like a lite mobile pop-up browser from within another app as it has a Done button at the top. When using Safari mobile browser or another mobile browser, it does not have this.
We support the following for Mobile browsing:
Mobile
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Safari in Apple iOS 12 or later
Google Chrome (latest version) in Apple iOS 12 or later
Google Chrome (latest version) in Android OS 6 or later
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