Forum Discussion
JessicaChapman
4 years agoCommunity Member
Issues with 'Lack of memory"
Hi,
I'm a new user to storyline and my entire team is having issues with the software. It keeps telling us we don't have enough memory to save files, but we are all on brand new laptops and have no other programs open. We lose chunks of work every time even if we have been saving frequently. I've seen the same issue in a few older threads, but nothing I have seen in there seems to fix it. Any ideas?
* Edit. I did file a ticket too.
- BeccaLevanCommunity Member
Hello Ethree,
I appreciate you reaching out, and great call on starting a case with us! I see you're working with my teammate, Matthew, so you're in great hands! I'll be following along in your case to share any pertaining info here.