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BaharehGelotte's avatar
BaharehGelotte
Community Member
3 years ago

Full screen icon in videos disappears after adding closed caption using labeled graphic

Hello. In my rise course, I have a labeled graphic section and added videos on each marker. I added closed caption files, which show up perfectly fine, but the full screen icon disappeared!  htt...
rise 360
  • EricSantos's avatar
    EricSantos
    6 months ago

    Hello everyone! 🎉

    I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where the full-screen option for labeled graphic marker videos is removed when closed captions are enabled. There's nothing to install for web apps. New features and fixes are immediately available, though you might need to export your Rise 360 course again.

    Let me know if you have any questions about this update or the issue you reported.

PhilFoss's avatar
PhilFoss
Community Member
10 months ago

I have a fix for this if anyone needs it today. Its actually a larger issue- notice the volume control is also missing in Martin's screenshot, its a larger bug with the media player UI, various player controls are getting pushed outside the visible area.

  • CarolinaApar645's avatar
    CarolinaApar645
    Community Member
    10 months ago

    I would love to hear your fix!

    • PhilFoss's avatar
      PhilFoss
      Community Member
      10 months ago

      You can install this as a Theme Component. Notice when the video is within a small container (like inside labeled graphic popovers) several of the video controls are getting pushed off the viewable area. The css Rise used was likely not tested with such a small container size, here is a fix as shown in the 'after' image at right.

      .bubble__figure .video-js .vjs-control
      {
      margin: auto !important;
      padding: 0;
      flex: 1;
      }

      https://theme-360.com/theme-component/video-player-controls-in-labeled-graphic-bug-fix/

       

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