Forum Discussion
corrupt storyline files
I am saving my SL files to my hard drive, saving often, etc. and then upload to a cloud, and eventually to a company server. I still get corrupted files, "due to older version", etc. I have currently lost the ability to open a file I created, after 3 weeks of work, and it was saved various places! I do have a functioning version on Review360. Is that one available to resave or download back to my hard drive???
- StephenProphateCommunity Member
I cannot even find that %app...". A file I worked on for 3 weeks is not suddenly corrupt after saving to my hard drive, etc. There is a working version on Rev360 from the day I saved it....can I get that downloaded from R360 somehow? This is very frustrating and has occurred more that once!!
- RenGomezStaff
Hi Stephen,
Thanks for reaching out, and good call to connect with our Support Team. I see my teammate, Cleo, was able to shed some more light on corrupt files.
I'm really sorry you're experiencing this, but please feel free to reach out to him with any additional questions!