MaraMosby
2 years agoCommunity Member
Storyline File Missing
I'm trying to access a storyline made years ago. I'm not sure if its deleted from your system or if I need a subscription to bring it back, which I'm willing to do.
I'm trying to access a storyline made years ago. I'm not sure if its deleted from your system or if I need a subscription to bring it back, which I'm willing to do.
When you don't renew your subscription to Articulate 360, Articulate keeps the items you have in Review and Rise for about 6 months. After that, they are deleted. So if it has been more than 6 months since you had a subscription, those files probably aren't retrievable.
If you still have a copy of the .story file, you should be able to open it again if you renew your subscription.
It would only be the review link as well and not the source file which should be on your machine or in your backups