Forum Discussion

MaraMosby's avatar
MaraMosby
Community Member
2 years ago

Storyline File Missing

I'm trying to access a storyline made years ago. I'm not sure if its deleted from your system or if I need a subscription to bring it back, which I'm willing to do.

  • When you don't renew your subscription to Articulate 360, Articulate keeps the items you have in Review and Rise for about 6 months. After that, they are deleted. So if it has been more than 6 months since you had a subscription, those files probably aren't retrievable. 

    If you still have a copy of the .story file, you should be able to open it again if you renew your subscription.

  • It would only be the review link as well and not the source file which should be on your machine or in your backups