Forum Discussion
SanjuThapa-b5a0
2 years agoCommunity Member
Characters appearing, NOT in timeline????
I haver a slide and random characters are appearing, even though I deleted all characters from the timeline.
I spent a LOT of time on this slide, only for this to start happening. Do I need to re-...
KellyAuner
2 years agoStaff
Hi S T,
Thanks for reaching out and I'm sorry to hear you're experiencing this issue!
This doesn't sound like expected behavior so I'm happy to investigate what's going on. As Walt suggested, it will be helpful to view your .story file. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.