Forum Discussion
Can I change a thumbnail on a video?
Right now it is showing a black screen, is there a way to add a thumbnail image from my video as the cover instead of a black screen?
I too am working on a project with several videos embedded on slides and am getting a blank screen. Picking a thumbnail would be most useful.
In the meantime, I played/paused the video then took a screenshot of the opening scene. Then put the video on a layer and added a trigger to the base layer to show the layer with user clicks the image. And finally, I added a text box stating to click the image to play the video.
Also agree with above, we need this basic functionality ASAP.
Hi Articulate team,
Can you give us a position regarding this request? It is really important and we need that.
Hello, Andressa. This feature isn't on our immediate roadmap right now.
Any progress on this? Your player may have this already built-in (<video controls poster="/">) and the devs would only need to link up the front end to allow the image upload.
Just adding my name to the list of people who need this functionality.
Is there any update on this? It's ridiculous that in 2021 Rise still cannot support a thumbnail image. This should be standard at this point if Rise is to be used in a professional setting. Please make this change!
Just upload one single frame at the very start of the video that you want as the thumbnail. As long as it's only one frame you won't see it when you click play, only on the thumbnail.
I do not really understand what this means
I guess there are so many requests for new features that the developers find it difficult to know where to start. But I'd suggest actually MAKING a start by clearing up some of these things.
If they're involved in "bigger things" then they're missing a trick, because so many of these would take little work to fix, and make the interface SO much more flexible and user-friendly.
Articulate's support team is good, but a responsive development team would enhance the offering a whole lot more.
I am a new customer and have just advocated for my company to start using Articulate. I have to say, I am starting to get worried by the number of basic features I've been seeing on the community boards that have been requested more than 3 years ago and still no update. Does the product development team at Articulate take user feedback and requests seriously?
This is another necessary feature to which I add my name on the request list.
You are wise to be worried. Get used to seeing basic requests that are six years old or worse. The Articulate team seems to hold their "road map" as some sort of bible for development focus. The road map contains little focus on improving existing functionality, no matter how basic the features. If it's not on the road map, it doesn't happen, and the road map only goes forward.
Get used to workarounds for simple stuff.
I can only repeat that I assume they're involved in "bigger things" and tidying up what must be a host of detailed requests seems not to be a priority.
It's their train set so they can do as they wish, but knocking off some of the simpler/older/most-requested ones wouldn't be a bad idea.
Bump please add this feature to Rise, having to add a video to another program for what is pretty standard functionality seems silly.
