Forum Discussion
Can I change a thumbnail on a video?
I am a new customer and have just advocated for my company to start using Articulate. I have to say, I am starting to get worried by the number of basic features I've been seeing on the community boards that have been requested more than 3 years ago and still no update. Does the product development team at Articulate take user feedback and requests seriously?
This is another necessary feature to which I add my name on the request list.
You are wise to be worried. Get used to seeing basic requests that are six years old or worse. The Articulate team seems to hold their "road map" as some sort of bible for development focus. The road map contains little focus on improving existing functionality, no matter how basic the features. If it's not on the road map, it doesn't happen, and the road map only goes forward.
Get used to workarounds for simple stuff.