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ThomasUweHender's avatar
ThomasUweHender
Community Member
2 years ago

Audio cutting off

I've recently published a scene of a course. On the last page, the audio from the video file inserted on that page is cut off approx. after playing half of the slide. I have done the same preview with other scenes of the course that worked perfectly. The audio works fine when previewing the slide in Storyline. See here (where I published the slide in question separately): https://elearning.kk.dk/hbr/driftsansvarligBrand/testKapitel3/story.html. There are no triggers nor cue points on that slide that could trigger this error. I have also tried to delete the slide, insert a new one, adding video and triggers over again, but it didn't help. I even published the video from Adobe Animate again, which didn't help either.

  • Hi Thomas,

    I'm sorry to hear you're hitting this snag! It would be helpful to see the Storyline file to understand why the audio cuts off. Do you mind attaching your project to this discussion or privately in a support case?

    Thanks for your patience!