Forum Discussion
Videos not playing in published course. HELP!!
I am experiencing the same issue right now :(
- LaurenConnelly4 years agoStaff
Hello Anna!
We're happy to help! Would you mind sharing more details as to exactly what you're running into? Is it specifically an issue with autoplay in Chrome? If so, is the course on a Learning Management System or website?
If you can share a screen recording of the issue, that would help us get started!
- AstutisArtic0134 years agoCommunity Member
Same issue here. Got a video set to play automatically on the opening slide. It works in Articulate Review, but not when uploading it to our LMS (Absorb) as either SCORM 2004 or SCORM 1.2. Have tested in both Chrome and Firefox.
The video just stays on a static image of the opening shot.
- LaurenConnelly4 years agoStaff
Hi Tom!
I see that you've opened a case with our Support Engineers! Great call. My teammate, Angelo, tested your file in SCORM cloud, and the video was playing in that environment. Angelo suggested opening a case with your LMS provider to see if this is a known issue on their end.
Please keep up updated!