Forum Discussion
Video and Audio
Is anyone having an issue with synching video and audio. When I add silence to the audio editor it appears to be accepting the update, but when I go back and preview after saving, it loses my chang...
Hi Jackie,
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue! That shouldn't be happening, and I'm happy to help troubleshoot.
- Are you working from your local drive? Working from a network drive can cause erratic behavior.
- Is this issue isolated to one project or happening with multiple files?
- If this is happening with a specific file, have you tried importing your slides into a new Storyline file?
If the issue persists, you can try to repair Storyline. Additionally, if you're comfortable sharing your file with our team, we'd be happy to take a closer look to investigate what's going on. You can upload it here or privately in a support case. We'll delete it from our systems once troubleshooting is complete.
