Forum Discussion
Upload/Publish to Review extremely slow - Parallels on Mac user
Has this issue been resolved?
Symptoms: Each upload takes me no less than 1 hour or more. My uploads were quick in the past and just suddenly became extremely slow. (SL itself is extremely slugg...
Hello Katelyn!
Sorry to hear you are experiencing this! Happy to help you troubleshoot.
Thanks for sharing what troubleshooting steps you have gone through thus far.
I'd recommend confirming that your Parallels Desktop is configured according to this guide.
- When you take a look at the link above, you'll see that the M1 Chip is supported on Parallels 16.5 and later when working on Windows 10 on ARM Insider Preview. Can you confirm that you are currently using Windows 10 on your device?
We just released a new version of Storyline 360 this morning (Build 3.71.29339.0). Perhaps updating Storyline 360 in your Articulate 360 desktop app will do the trick!
If you still have difficulty publishing, please feel free to contact us in a private support case. Our talented Support Engineer Staff can take a look at your project file and assist you further.
I hope this helps!
