Forum Discussion
Trouble inserting mp3 into my slide using Parallels
I use Parallels on my Mac and I'm hoping to get some help with inserting an mp3 audio from my computer files. I click on the audio option and chose from a file and insert but every time it starts to insert for a second, flashes a couple times and then disappears. Does anyone have any ideas on what it may be? Any help is appreciated.
Hello Camilia!
Sorry for the trouble this is causing! I see that you've submitted a support case and my teammate, John Carlo, followed up but we haven't received a reply from you yet. Did you receive John Carlo's email?
If not, as next steps, I'd make sure your audio file is saved to the local drive on your Parallels Windows environment. After, try importing the audio file. The issue might be that the audio file is saved to your Mac environment.
