Forum Discussion

JanTerenceTolen's avatar
JanTerenceTolen
Community Member
2 days ago

Turkish captions not displaying properly.

Hi, team.

I'm currently converting some English modules into Turkish, and most of the captions are not displaying correctly:

The correct characters are there in the source file (first screenshot), but when published onto the LMS, some characters are omitted (second screenshot). 

Is there a way to fix this?

  • Hello Jan,

    I'm happy to help! What LMS are you using for your course? Have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course on this platform: 

     

    If the captions are also not displaying correctly in SCORM Cloud, would you be willing to upload a copy of your Storyline project file here or privately by opening a support case so we can look at it? We'll delete it when we're done testing!