Forum Discussion
Trigger stops working after publishing + States not working on mobile
Hi,
I have created a slide that has links to other slides. When I open the project and preview it, the 'Jump to slide' triggers works fine and it takes me to the correct slide. When I then publis...
Hello everyone!
I have great news to share! We are no longer seeing this bug where state changes do not work correctly on mobile when using our latest version of Storyline 360 (Build 3.72.29699.0).
Please let us know if you’re still noticing the issue and we’ll be happy to continue troubleshooting with you in a support case.
Thanks for your help, Alyssa. It is very much appreciated!
1. I was viewing the output on articulate-online when I first noticed it. I have a copy on a company webserver and there it works fine. The output you published has the same problem. When you click on the video icons it just hangs forever. It should jump to a new slide. When I do a preview in Storyline it works but after publishing it even the preview stops working and no triggers are fired and it just hangs.
It is really frustrating as I was about to deliver the project, that as said have worked for weeks, and now I am clueless as to what to do to get it working.
2. I expressed my self wrong unfortunately. What I meant to say was, that when pressing on a letter button a sound is activated and some of the grapics on top are high lighted (changing state to selected) and when the media ends the state is changed back to normal with a trigger. On a computer that works fine but when running it on a mobile platform the graphics only change state for a split second.
Hi there, Kamille. I am confirming that I see the same behavior with Alyssa's output on my iPad mini. I don't see the video slide, and I don't hear the audio. I only get the momentary state change on the icon.
We're going to do some further testing, and we'll let you know what we see!
