Forum Discussion

SaraRee-e13f954's avatar
SaraRee-e13f954
Community Member
6 years ago

Transparent Background Video Support?!

Hi, I exported a QuickTime video with Alpha + RGB setting in after effect and when I Imported it to Storyline 3 (Lastest version) instead of transparent I got a black background. ( Using HTML5 out...
storyline 360
WGill's avatar
WGill
Community Member
5 years ago

I think this should start being added to your high list of priorities Articulate.  Besides, you don't want to be "that" authoring tool company that "says" you're doing versus actually doing something about it.

Look at this data:

  • 26 Total responses since 2 years ago
  • 18 in the last year (69% of responses)
  • 14 responses in the last 6 months (77% of responses within 6 months)
  • 8 response in the last month (57% of responses within a month) [That doesn't include a post I made recently about the same issue before I found this one.]

According to staffer, Ren Gomez, "We don’t have plans for this feature right now, but we'll continue to monitor requests for it and update this discussion if anything changes."  I think the requests warrant Articulate actually doing something now.  Besides, why would you offer this as a .flv solution back in the day but give up on it as an HTML5 solution?  Is it that you can't make it work OR you don't want to?  Most of the solutions that the user community presents are created workarounds by the community.  Is there a published list of bug fixes that the community can see?  

Based on street estimates, Articulate has an estimated revenue of 75M, I certainly believe that you could take Justin Kliegman's advice and hire a programmer to complete this ASK for less than a 1/1000th percent.

SO, to the community, I encourage everyone of us to create individual "enhancement/bug fixes/improvements/feature suggestions" and see if the company actually listens.  The old adage "squeaky wheel gets the oil" should prevail here.

Here is the link for your convenience https://articulate.com/support/contact/feature-request

I've added mine just now...

I want to be able to add transparent video with RGB+A into Storyline using HTML5. Currently, the video is converted by SL and it removes the transparent BG. Adobe is sun-setting Flash in two months and this feature should have already been on the list to complete.

Good luck!

  • bjorgensen's avatar
    bjorgensen
    Staff
    5 years ago

    Hi W Gill, 

    Thank you for sharing your research and the feature request you submitted. When using an FLV was proposed as a solution, the End-of-Life for Flash was not a consideration.

    You're right - some of our solutions presented by the staff and the community are workarounds. This has proven to keep our course designers moving forward while we work on building features into Storyline that our users are asking for.

    Adding new features is not a quick process for any application, especially for one as complex as Storyline 360. We drive our feature roadmap mainly behind Customer Impact. The first hurdle with Transparent Videos is that it has not received the 'impact push' from our users as those features currently on our public roadmap.  

    Bugs are not public-facing. Our ELH Team has instant access to our bug database and shares any information with the community as "real-time" as possible.

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