Forum Discussion

LearningKTSP's avatar
LearningKTSP
Community Member
2 years ago

No background audio in published video

The video that I published for storyline 360, no background audio even I already inserted it. Can anyone help?

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    2 years ago

    Hello, Everyone! ✨

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.79.30834.0).

    In this update, we have an enhancement where:

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

  • AdamBaruni's avatar
    AdamBaruni
    Community Member
    2 years ago

    Why do we only find out after publishing as a video that background music doesn't come through to the published product?  A heads-up beforehand would be appreciated so that I'm not extending slides to make better use of the background music only to find out that it no worky.

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hello Learning@ KTSP, 

    Including the background music in the video output of a Storyline 360 course is currently being tracked as a feature request by our product team. 

    We've added this community post to the report so we can notify everyone as soon as this feature is released!

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Hello, Everyone! ✨

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.79.30834.0).

    In this update, we have an enhancement where:

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

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